My life without cable

When I began my cable-free experiment nearly 90 days ago, I concerned myself primarily with disruptions in my own video viewing activity.  Though saving nearly $800 per year was a big motivator, I wondered if the lack of access to ESPN or CNN would fill me with a sense of loss or detachment.

Though going ‘500 channel cold-turkey’ forced me to be a bit more considered in my viewing habits, I had plenty of options on hand – broadcast HD (w/DVR), Roku, Xbox 360, PS3, Apple TV and everything online.

I did, however, suffer one casualty in my switch away from cable; my Slingbox was left without a dancing partner.  So sad.  It’s a terrific device, making travel less tedious.  Unless I jury-rig a connection to my broadcast DVR, Slingbox is destined to sit alone and unloved.

I am not ready to toss the Slingbox out just yet though. Even in the coming age of ubiquitous access to video content (anything, anywhere, anytime), DVRs, Slingboxes, DVD/Blu-recorders and upstart services such as Boxee may still act as important buffers for bleeding-edge consumers against the unpredictable nature of digital video distribution.

The battle brewing right now – should video be distributed on an open or ad-supported platform such as Hulu or TV.com or structured so ISPs offer exclusive channel or content choices based on similar cable distribution rights?  For example, just as ESPN is only available to cable and satellite providers through license agreements, ESPN360 is also ONLY available through similar agreements with ISPs.  No agreement, no access.

Comcast is teaming up with Time Warner to test their ‘TV Everywhere‘ model this summer, offering online access to TBS and TNT to a select group of current cable subscribers. Based on the “TV Everywhere’ model, only existing cable subscribers would be offered free online access to these channels.  Cablevision and Cox are doing something similar, but on a more local level – offering online access to ‘in-market’ baseball games (for an additional fee).  Ordinarily, such coverage would be geo-restricted to protect the local broadcast.

Though way too early to gauge the impact of these new efforts, it’s difficult to envision a ‘TV Everywhere’ model completely winning out over a broader, more distributed approach such as a broadcast network site or Hulu.com.  More likely – they will find ways to coexist. Just as digital rental access typically follows a full purchase window, perhaps ‘TV Everywhere’ will wedge its way between premiere events and all other video distribution options?

One possible advantage to this model, a ‘TV Everywhere’ distribution layer may offer digital flexibility by title, similar to current movies in the theater. Content owners and distributors could pre-negotiate options, per title, to extend or limit exclusivity windows – blockbusters and other hit programming would be extended while less popular fare would move much more quickly through alternative distribution channels – all in an effort to maximize exposure and profit.

From the consumer perspective, there is one simple question – in an age of ubitquitous access (time, location, screen size, manner of consumption, etc) what is the premium value of instant gratification? While live sporting events are a given, what about short form content such as dramas and comedies?  What is the price of accessing a new episode of Showtime’s Nurse Jackie today, next week, next month or 6 months from now?

This may be an easier question for consumers to answer if they think less about pipes (access and delivery) and more about content.  Unfortunately, digital video distribution business models and their requisite infrastructures are extremely complex and balkanized, and risk becoming increasingly so if ISPs make exclusive licensing deals with content providers.  In such cases, some users may not understand why their friends and neighbors enjoy online access to specific programming before they do, as is now the case with ESPN360.

Another confusion hurdle – technology.  In an environment of full addressability, users will have to actively manage a mix and match of free, subscription-based and on-demand video options. Smart TVs will need to sniff out new video streams from any number of sources – broadcast, cable, online, satellite, library, friends, etc, while new software systems will need to make all these sources easy to navigate – leaving the viewer to focus on enjoying content and NOT the pipe its coming from. Services like Boxee portend of things to come – an integrated interface allowing users to mix and match any number of digital video sources.

IP-based video consumption will be an ever-evolving challenge for us boys and girls in the marketing community.  We will be charged with figuring out how to mold these increasingly small, though increasingly malleable, balls of clay into something resembling a media plan.

The NEW Times Square

Pedestrian-friendly Times Square has been around for several weeks now but I’m still not used to it.  The idea of people lounging around the center of the city watching billboard advertising all day seems a bit odd.

Perhaps that’s the point…

I am a little surprised the guerrilla marketers haven’t taken over yet; I guess it’s just a matter of time.

Times Square 1

Opening Day!

No matter how old I get, the first week of baseball always gets me excited.  One of the typical rites of spring to be sure, but also takes me back to my past baseball experiences:

- First game ever (Mets/Cubs at Shea in 1974)
- Meeting Steve Garvey (when I was 12, this was HUGE)
- 1999 ballpark tour (ALL 30 plus ALL rounds of the playoffs)
- No-hitter (Eric Milton in ‘99)
- Japanese baseball tour in 2003
- Opening day in Tokyo in 2008
- All Star Games in ‘06 & ‘07
- First OFFICIAL game at Petco Park in San Diego (2004)
- Wade Boggs hitting #3000 as a HR at Tropicana Field in 1999
- Mike Piazza hitting a grand slam in 1998, before his move to the Mets
- Spring Training in AZ – many, many times.

Post Season:
- Game 6 of the World Series in 1996
- Game 1 of the World Series in 1999
- Game 1 of the World Series in 2000
- Game 1 of the World Series in 2003
- Game 7 of the 2006 NLCS, Mets vs. Cardinals. – the Endy Chavez catch
- NLDS/ALDS in 2000, 2 games in ONE DAY (Mets @ Giants & Yanks @ A’s)
- Game 5 of the 1999 NLDS, Mets vs. Diamondbacks – the Todd Pratt HR
- Games 1 & 2 of the 1999 NLCS, Mets @ Braves
- Multiple other playoff games from 1997-2006

Not sure of the unique baseball experience for this year, but technology will certainly play a part.

Minus Cable TV, I was extremely concerned about missing ESPN, not to mention all the games on local cable.  MLB.com has helped (thanks to the new HD video player) as well as their new iPhone app with live audio & video play-by-play – exceptional.

UPDATE:  2009 baseball activities, so far:
New York Mets – 2 games @ Citi Field (vs. Phils, Yanks)
New York Yankees – 1 game @ Yankee Stadium (vs. Rays)
Philadelphia Phillies – 2 games @ Citizen’s Bank Park (vs. Mets)
St. Louis Cardinals – 1 game @ New Busch Stadium (vs. Giants)
Iowa Cubs (AAA) – 1 game @ Principal Park (vs. Oklahoma City RedHawks)

As of July 2, 2009 – visited ALL active ballparks from 1999 to present (except RFK stadium)

No cable – Day 7

Comcast now charging me a $10 premium for going Internet solo.

$52.95? $59.95? $69.95?  If you too go down this road, make sure you get the quote in writing.  I got three numbers… each successive quote going up, each time they contacted me.

Where is Fios?

I can see their trucks from my window not 2 blocks away.  No doubt Comcast will be much more amenable on pricing once an actual competitor comes knocking.

UPDATE: Final charge for stand-alone broadband from Comcast: $73.14

No cable – Day 2

Oh Snap!

World Baseball Classic semi-final between Japan & the U.S. is blacked out.

Oh well; life goes on.  Anyway, I spent most of my ‘media day’ fiddling with the wiring behind the TV now that Mr. Cable Box has left town.

Still plenty crowded back there – 17″ Mac Book Pro (connected via a very long VGA cable), PS3, XBox 360, Roku, Apple TV, Wii, Bravia Internet Data Link, and a lonely Slingbox with nothing currently to sling.

BTW – one can never have enough HDMI connections.

Media on the menu tonight…  oh my, a book (via my Kindle).

Sorry cable; still not missing you (yet).

No cable – Day 1

Comcast customer service pushed back a bit, then cross-sold a bit.. then tried to overcharge me a bit… before, FINALLY, allowing me to pull the plug on their ‘vanilla package’ of linear-driven video content into my home.  If they come back with more flexible channel and on-demand options I’ll reconsider their service.

Strange feeling; haven’t been without a cable set top box in one form or another since the late 70’s.

Has it been that long?  BTW – If memory serves, the first movie I EVER watched on cable TV was Logan’s Run on HBO.  Much to the chagrin of my Mom, my second HBO movie was A Clockwork Orange.  A 10-year old should NOT be exposed to Little Alex.

No Cable TV – Day 1 Review: So far, no impact. Saturday night is not for watching television… or ‘admit’ to watching it.

In a pinch – PLENTY of content from so streaming and on-demand sources plus there’s always HD broadcast connected to my new HD DVR (mydtvpal.com).  Awesome device – terrific for recording late night episodes of Best of Groucho and Odd Couple).

Let’s see how long this lasts…

Beautiful. Elegant. Useless.

The 2nd generation Shuffle was (and still is) perfect for running, both inside and out.  The latest iteration is all form and no function.  Absolutely impossible to run with this little metal slab unless player controls are located somewhere stationary, not flopping around and dangling from an ear bud.

New 3rd Gen design – Feh!

My guess – this model will be quickly followed by a 4th gen design with ‘clicker’ functionality returning to the device itself.  Until then, I am stocking up on a few extra 2nd Gen models from various Apple-friendly outlets like MacMall, etc.

2nd Gen design. You will be missed…

According to David Pogue, there is talk of headphone models on the horizon to match the new Shuffle design.  Until then, however, no other option but the included ear buds.  Yick.

3rd Generation iPod Shuffle? Pass…

TV.com needs some work

Love the growing number of video options online.

CBS’s recent upgrade of their TV.com destination is a welcome addition to the list.  I just wish the site had better search funtionality.  It takes 4 or 5 clicks just to find the shows of interest and then still extremely difficult to discern which programs are ‘clips only’ versus full episodes (HD or otherwise).

Though TV.com got its start well before the recent online video craze, very difficult not to compare its present functionality with Hulu.com. News Corp/NBCU’s little digital video baby makes it simple for users to find a desired program with listings on a single web page.  CBS’s TV.com should follow their lead with an easy method of content discovery.  Typically users either know what they are looking for or in discovery mode.  If the former, best not to make it necessary to wade through pages of undesired content.

PLUS – seriously suggest NOT auto-starting commercial content during simple searches.  I understand the value of delivering quality video impressions, but TV.com should WAIT until a specific clip or full episode is selected.  #1 – better targeted.  #2 – less intrusive.

Newspapers on the brink

McClatchy reporting nearly 1600 layoffs plus rumors of Hearst likely converting the Seattle Post-Intelligencer to all-digital. This seems a natural response to their recent tech talk about fighting subscription declines by launching local e-readers (similar to Amazon’s Kindle) in various markets.

They better hurry – add McClatchy’s recent bad news to the recent Time magazine report on the top 10 newspapers on the brink.

Overall, today was not a good day for the 4th Estate.  Hearst’s move to shift Seattle P-I to all digital will likely not be the last.  Though painful, many newspaper companies may have to cut their physical presence down considerably just to survive.

In the end, I hope digital shift saves most of these brands.

Roku options grow. Full a la carte next?

I was so disappointed not being included in the Roku/Amazon BETA test several weeks ago.  Little did I know that the official roll out would proceed weeks earlier than reported (initially rumored to be April).

Came home last night with a brand new green & black Amazon button on my Roku screen right next to the shiny red Netflix .  They look like natural companions.  Nice addition; very clean interface with easy access to my existing Amazon digital video library.  My only suggestion – add more search functionality.  Considering Netflix via Roku offers NO list augmentation except ‘removal’ I am not complaining (for now).

Next up – Youtube, Hulu and TV.com buttons would be welcome additions.  Considering Jef Bewkes recent comments on Time Warner’s ‘TV Anywhere’ initiative and similar discussions out there about the future of  IPTV, VOD, streaming, etc, no doubt more buttons arecoming.

Could we be witnessing the dawning of TRUE a la carte video services?  Perhaps.

So many challenges to address before we get there – bandwidth, content distribution rights, marketing support, economy, etc.  Issues aside, a wave of mass simplification seems the perfect counter-balance to the full on fragmentation we’ve been experiencing the past several years (I’m sure Alvin Toffler would not object).

Something fun about the idea of picking content brands a la carte beyond the basic broadcast nets: 5 from the basic tier of over 25 choices and then 1 or 2 from the premium tier (from another 10-15 choices).  Simply paying for use versus a generic package forced users that do not serve specific needs/inerests.  Not sure cable channels with their ever-increasing MSO carriage fees will appreciate that.  If consumers begin shifting enmasse from existing linear cable options to online, some fancy footwork between content owners and MSOs may be required anyway.

Forget simple VOD, making users wade through layer upon layer of unnecessary choices.  Perhaps Comcast, Time Warner Cable and the other MSOs should become REAL content partners with consumers? Progressively package their offerings by age, gender, lifestyle, or… (heaven forbid) usage patterns?  They can ’share’ customers charts of consumption patterns and then make package suggestions accordingly.  If Tivo, Netflix and Amazon suggest content titles to subscribers based on previous behavior, perhaps cable companies should start doing the same?

New families with kids could get options and discounts on family content packages with supportive marketing elements from P&G, Unilever, etc. Boomers and empty-nesters nearing retirement would get more health and lifestyle options with wellness brands coming along for the ride.  Singles in their 20’s would get specialized ‘active lifestyle’ packages with related marketing as well.

Give consumers the right to package their own content?  Absolutely. It’s done naturally online by users right now.  Why are consumers forced to buy cable channels they seldom or never use?

If an evolving formula between content, lifestyle and marketing can work online, perhaps cable should (and must) retool to get closer to meeting the content needs of their customers. The key to making this work – allow marketers to wrap themselves around these budding relationships in specialized ways. Interesting dynamic – costs subsidized, marketers have more targets, and consumers paying for what they WANT.

Again, if consumers opt for online delivery over linear-based program options, this discussion may be forced upon the industry anyway.

I wonder how net neutrality will play a role in this discussion?  Could we envision Comcast or another MSO throttling back competing video services streaming through their pipes in favor of their own fare?  Forget the murky discussion of file sharing – these competing services would be legitimate.

No matter – seriously considering a ‘trial separation’ with my cable provider now.  If the number of Roku options increases, as do choices for PS3, XBOX, Apple TV, HD broadcast and online from any myriad of sources, a trial separation could easily become permanent.